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Frequently Asked Questions
Sometimes delays can occur due to high order volumes, courier issues, or product availability. We’re working hard to get your order to you as quickly as possible. You can always check your tracking details or reach out to our support team for updates.
To cancel an order, please contact our support team as soon as possible. If your order hasn’t shipped yet, we can cancel it and issue a full refund.
To make changes to your order, such as updating your shipping address or product choice, please contact us immediately. Once the order is processed, modifications may not be possible.
If you’re not satisfied with your purchase or received a damaged item, please contact us within 7 days of delivery. We’ll guide you through the return and refund process.
After your order is shipped, you’ll receive a confirmation email with a tracking link. You can also click the “Order Tracking” button on the top menu of our website at any time to view real-time updates from the courier.